Yes, words do have consequences.  When it comes to business, the most obvious consequences are that your reader, listener, viewer, or customer standing in front of you either believes and buys or doesn’t. However, the psychology of the words is more subtle and sophisticated than simply buying or not buying.
Words set the “psychological stage,” so [...]

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As you likely already know, I am a devoted fan to the subject of testing — testing everything.
For those who have never done much testing, this may seem very cumbersome and daunting at times though it shouldn’t be.  Of course, you should test every aspect of your business and marketing–your business cards, brochures, service, products, [...]

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Seth Godin is one of my favorite bloggers.  He always puts out his best stuff and does so regularly.  One of his recent blogs is really on the subject of personal integrity.  He said you should only produce something if it is your best.  He has the proper answer to “good” or “good enough.”
If your [...]

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